Shopping cart

Your cart is currently empty

Shipping & Returns

Standard Shipping 

We use Australia Post for all of our standard shipping. Once your order is dispatched you will receive an email with your tracking details.

Australia Post provides the following estimates for deliveries:

Within Queensland:


Alternate Shipping

Flat-pack shipping can be arranged at an additional cost. Please contact the Gallery at [email protected] to arrange a quote.

The Gallery will provide one quote for items that require special shipping, courier will be specified in item description. Alternate couriers can be arranged by the buyer at their cost.


Pick Up

Orders can also be collected from the Cairns Art Gallery Shop if you select this option at checkout. Please ensure you provide a contact email address and you will be notified when your order is ready for collection. Order collection is available during operating hours at:

Cairns Art Gallery
Cnr Abbott & Shield Street
QLD, 4870

Returns Policy

We offer returns when you contact us in writing (via email) within 14 days of receiving your order. If the return falls within our returns policy, simply return it with its included accessories, tags and packaging and we will refund it based upon the original payment method. Unless your goods are faulty, customer will be responsible for return shipment costs of the product to us. Original shipping charges and handling fees are non-refundable.

Please note the following exceptions to our return policy:

Please allow 7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us.

Since we only offer unique items, exchanges and replacements are not always available.

If the return is a result of our error (you received an incorrect or faulty item) we would like to make it up to you! Please contact us and we'll send you a free return shipping label and a full refund on your order.